Custom column header text in a list report.

[ChetanT38862099]

Is it possible to have a custom text for a column header in a list report?

[Sujatha V M · Accepted solution]

@ChetanT38862099 In OOB, its not possible to rename the column headers.

By using database view you can create custom label for a field. You just try create a database view and add only the table you need.

Reference(s) : 

https://www.servicenow.com/community/sysadmin-forum/cusom-report-header/m-p/2710405

https://www.servicenow.com/community/developer-forum/can-we-change-the-column-name-in-list-report/m-...

Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks,

Sujatha V.M.

[Ranjit Nimbalka · Accepted solution]

Hi @ChetanT38862099 ,

The column names in the report come from the column names or variables in the table. Renaming something would be confusing if it did not match. E.g. someone looking at report is looking at column called Customer and on the web browser/UI/form it's called Caller. They are likely to ask "Where is the customer field?" Matching helps the user experience. If you need to say something else (e.g. customer in my example) then rename the variable or field label.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Regards,
Ranjit

[Sujatha V M · Accepted solution]

@ChetanT38862099 In OOB, its not possible to rename the column headers.

By using database view you can create custom label for a field. You just try create a database view and add only the table you need.

Reference(s) : 

https://www.servicenow.com/community/sysadmin-forum/cusom-report-header/m-p/2710405

https://www.servicenow.com/community/developer-forum/can-we-change-the-column-name-in-list-report/m-...

Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks,

Sujatha V.M.

[Ranjit Nimbalka · Accepted solution]

Hi @ChetanT38862099 ,

The column names in the report come from the column names or variables in the table. Renaming something would be confusing if it did not match. E.g. someone looking at report is looking at column called Customer and on the web browser/UI/form it's called Caller. They are likely to ask "Where is the customer field?" Matching helps the user experience. If you need to say something else (e.g. customer in my example) then rename the variable or field label.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Regards,
Ranjit

[Ramz · Accepted solution]

Hi @ChetanT38862099 ,

Create a database view for this. Refer this kb article for further information.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0723527

Please mark this as helpful/correct if this resolves your query.

[Bert_c1]

or change the Column Label for the field.