Custom Field (Flagged ) must be set to true

[Hitesh Ramba]

Whenever a caller updates the incident form short description , the custom field i created flagged must be checked true . What should i use to make this happen.

[Sandeep Rajput]

@Hitesh Ramba  Please create an onBefore Update business rule on incident table as follows.

Instead of active, you need to set the value of your custom field to true.

Hope this helps.

[Hitesh Ramba]

Thank You for the Solution , how  can  i configure through scripting. 

[Sandeep Rajput]

@Hitesh Ramba  Scripting is not needed in this case, but still if you want you can simply write the following code.

current.u_custom_flag = 'true';

Hope this helps.

[Hitesh Ramba]

Thanks for the reply , But the question is ...
 1 .If a caller updates something on the field ,then flagged must be true...

So, i thought whenever short description changes ,it is somethng updated from caller.
Do u have anyother idea on solving point 1