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Custom field showing create date value instead of name

sona7
Giga Contributor

Hi All,

I have create a custom table "

site" with columns of site, site administrator and description.

This table is referenced for site variable under catalog item. But when site is selected its showing created date.

How can it be fixed

find_real_file.pngfind_real_file.png

when default is selected it shows as below:

find_real_file.png

1 ACCEPTED SOLUTION

Even when I set display to true its taking created date


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10 REPLIES 10

Pritam7
Tera Contributor

Hi @sona7 

Things to keep in mind here

1. Go to the table where reference field is targeting and check for how many fields 'Display' is true

2. Open each column dictionary and mark it false

3. Open the column you want to mark as true, DONT make Display false/true in list view. You need to open dictionary and then mark it as true.
4. Save it, exit, refresh and try again.

If still any doubt please follow the below link

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0693859

Regards

Pritam