Custom solution for maintaining 6 processes

[Priya164]

Hi All,

I have an requirement from client, end user will have initially 80 questions and based on the responses provided, another applicable process related questions should pop up( each process have around 60 questions) if we consider all process applicable, there might be close to 350 questions which we would need to create for this. let us take an example on initial question if user select DG1 as yes, DG2 as yes which means DG1 & DG2 process related questions should show up and so on. End user should have save option and later he should submit by taking 2-3 days to fill all data. During this he need some information from vendor there should be some option where he can send questions to vendor and get information and information needs to be store in ServiceNow. Once user submits form, relevant approvals should trigger and approval should review complete 350 questions and then take action to approve/reject. Also Reviewer should have an option to comment what all changes he needs on the responses. End user should again have an option to modify answers and send it back to reviewer. 

Can someone suggest me scalable solution for this requirement.

Thank you!

[Dr Atul G- LNG]

Hi @Priya164 

As you mentioned, using the catalog for end users is the best option. However, if it's for internal users, we can try using UI pages. We would need to create 350 variables in the database, then set up UI policies based on each selection. This approach should work.