Dashboards Clean-up

Jonathan102
Tera Guru

Hi all,

 

We are wanting to delete all dashboards that have not been used in over 1 year.  I cannot find a way to determine which dashboards fall into that category.  Any suggestions?

 

Thanks,

Jonathan 

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Jonathan102 

 

I think before you go for dashboard deletion, you need to see all the reports mapped on dashboard, that might be few reports are still used by users. and once you get all details then you can delete.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

How do we see the reports mapped to a dashboard?  We already have a plan to delete all unused reports too.  We created a report that shows us those reports.  Its easy with reports because they have a "last run" date.

AndersBGS
Tera Patron
Tera Patron

Hi @Jonathan102 ,

 

For Dashboard utilization you can utilize the article written by @Adam Stout - https://www.servicenow.com/community/performance-analytics-blog/tracking-and-reporting-on-dashboard-...

 

For Which item is available on a dashboard and to see if same items is available on other dashboards etc. I have created the database view:

 

AndersBGS_0-1728744306528.png

 

Based on above, you will be able to create a dashboard where you select dashboard in an interactive filter, and you will then have all the related items.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/