Data is not visible on idea manager dashboard Analysis tab

VineeshP
Tera Contributor

In dashboards,
we have idea manager dashboard, I actually want to get data visible on analysis in idea manager dashboard.
I can able to see the data only on summary tab, but not in analysis tab.
I have run few jobs related to this dashboard
Even though I'm not getting on analysis tab in idea manager dashbaord

5 REPLIES 5

Mark Manders
Giga Patron

Is this OOB? Please share screenshots to make it clear what it is you are looking for. This can have all kinds of causes and the description is missing details.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Ankur Bawiskar
Tera Patron

@VineeshP 

screenshot is missing.

is that OOTB dashboard or custom one?

If OOTB then check in docs if any scheduled job is to be executed so that it gathers and populates data.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi @Ankur Bawiskar , @Mark Manders 

This is OOTB 

its_SumitNow_0-1780403115435.png

 

Please Help

 

ahoy @its_SumitNow,

 

I have been doing this a month ago, after you install this plugin, you need to execute the historic collector and then there's the daily one to update the correct figures.

 

Navigate to [pa_job_indicators] and execute manually the Historic PA PPM IDM collector, the daily will run automatically. Ensure that the Daily is active (historic doesn't need to be as it brings it once) and both have Run As field populated. 

 

Job collectors:

[PA PPM IMD] Daily Data Collection

[PA PPM IMD] Historic Data Collection

 

EDIT: correction as seen below

The collectors are stored under [sysauto_pa] table:

https://yourinstance.service-now.com/nav_to.do?uri=sysauto_pa.do?sys_id=6b02ba965ba01010f26d7ef33381c73d  

https://yourinstance.service-now.com/nav_to.do?uri=sysauto_pa.do?sys_id=7db5ec1b5b601010f26d7ef33381c7ac

GlideFather_0-1780404695033.png

 

 

CC: @VineeshP 

 

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