database view - get rid of duplicates
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‎11-11-2016 05:34 AM
Hello
My database view is returning duplicates that I dont want. For example In metric table it finds one incident 2 times and it is then visualised in report which is confusing.
Report look for incidents where I was assigned to.
If I was assigned to more then once, report show all those results - and this is my problem - even if I was assigned to 10 times, I should be in report only once
incident - metric_instance
Is there any change to customize my view ? I currently dont know what to do. Should I somehow improve whereclause ? Do you know how ?
Please help, thank you
/Petr
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‎11-14-2016 03:48 AM

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‎11-14-2016 08:55 AM
Hi Petr,
Yes, I think it's clear.
In the report, I couldn't do it. What is only missing is in the Count Distinct, you could select the Incident number for instance.
In Performance analytics all the fields are available to to the aggregate.
Sorry I can't help more.
Regards,
Telmo
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‎11-14-2016 09:24 AM
Thank you for your time.
We don't have performance analytics.
Until I will find some solution within the tool, we are forced to export data to excel and run aggregate there
thank you for your help
/Petr

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‎03-18-2019 11:51 PM
Hi pastup,
I have same requirement please let me know if you come up with better solution.
Thanks,
Poojitha B Nagaraj
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‎03-10-2020 10:22 AM
Did you find any solution yet ?
Thanks