- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-31-2020 04:49 AM
Hello everyone!
I need help with the where clause for this database view
I want All requested items, catalog tasks connected to the requested items and the SLA connected to the catalog task!
how can I achieve this ?
screenshot is also attached!
thanks a bunch
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-31-2020 05:12 AM
Hi,
please update the below:
1) change the order of the view tables
2) use where clause as per screenshot
3) ensure you add below fields for view fields in respective view tables
Screenshots below:
RITM View Table Fields:
Catalog Task View Fields:
Task SLA View Fields:
When you do try it; add these columns using gear icon:
Output:
Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-09-2024 10:00 AM
Hi @Ankur Bawiskar , How to use OR and AND condition in the Where caluse?
example - mi_definition = '35f0791ac0a808ae008f0a2b1dc1030c' || mi_definition = 'd8b13ddb47b24a50907b767b416d4320'