Decision Builder - De-activate a Decision Row?

[Cam14]

Hi community,

I know there's draft authoring and an Active true/false field on sys_decision_question records, but is there a way to deactivate or disable decision rows in Decision builder? I have a requirement where a client wants to be able to keep a decision row, but not have it applicable so they can save it for later. Is there a workaround?

Thanks

[Amit Verma]

Hi @Cam14 

I don't think it is possible via Decision Table Builder. As a workaround, while using this decision table, you need to keep a check in the middle to skip that particular decision row to be evaluated.

Thanks and Regards

Amit Verma

[Cam14]

Thanks! I thought about some kind of business rule that sets the Active field on the sys_decision_question record to false. How would you say a check in the middle would be accomplished? 

[Amit Verma]

@Cam14 

Business Rule is also a good idea. You can probably give it a try. Let me try to describe the check I was referring to. Suppose I have a decision table as shown below to get answer to a question.

Now, if I want to skip the Name row, I can do it by checking the value of the decision row output as shown below :

[dericwu]

Now available in Yokohama!

https://www.servicenow.com/community/developer-blog/yokohama-decision-builder-magic-decision-row-act...