Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

decision table

Shir Sharvit
Tera Contributor

How do I access my new decision table using on Insert Business Rule. My goal is to populate the Priority field on the incident table using BR the query my new decision table

4 REPLIES 4

Sandeep Rajput
Tera Patron
Tera Patron

@Shir Sharvit Please refer to this article https://www.servicenow.com/community/riseup-with-servicenow-blogs/how-to-use-decision-table-from-scr... to know how decision builder can be called from a business rule script.

@Sandeep Rajput @Gangadhar Ravi 

 

But if i have multiple decision trees how can i call the desired one using a Business rule.

Gangadhar Ravi
Giga Sage

Please check this Decision table API. you can call it from any server side scripts.

 

https://docs.servicenow.com/bundle/washingtondc-api-reference/page/app-store/dev_portal/API_referenc...

 

Please mark my answer correct and helpful if this works for you.

Shir Sharvit
Tera Contributor

@Sandeep Rajput @Gangadhar Ravi 

 

But if i have multiple decision trees how can i call the desired one using a Business rule.