decision table
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06-13-2024 09:33 AM
How do I access my new decision table using on Insert Business Rule. My goal is to populate the Priority field on the incident table using BR the query my new decision table

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06-13-2024 10:30 AM
@Shir Sharvit Please refer to this article https://www.servicenow.com/community/riseup-with-servicenow-blogs/how-to-use-decision-table-from-scr... to know how decision builder can be called from a business rule script.
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06-13-2024 11:14 AM
@Sandeep Rajput @Gangadhar Ravi
But if i have multiple decision trees how can i call the desired one using a Business rule.
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06-13-2024 10:57 AM
Please check this Decision table API. you can call it from any server side scripts.
Please mark my answer correct and helpful if this works for you.
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06-13-2024 11:13 AM
@Sandeep Rajput @Gangadhar Ravi
But if i have multiple decision trees how can i call the desired one using a Business rule.