Default landing tab for incidents in SOW

mrosok
Tera Expert

When I open an incident in Service Operations Workspace, the incidents opens to the Overview tab. Is there any way I can configure it to open the Details tab instead?

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@mrosok 

check this link

service operation workspace default view change 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

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1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@mrosok 

check this link

service operation workspace default view change 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader