Delete a comment from the activities history

asd22
Tera Contributor

Hello, a comment got accidently posted and now needs to be deleted. Where do i go to do this?

7 REPLIES 7

asd22
Tera Contributor

Hello. i did all these steps and the comment is still there.

 

In the Record History i cant edit anything, its all grey even if i have admin with elevated roles

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @asd22 

I had the same issue with one of my clients. I'm not 100% sure, but you’ll need to go to the activity log history and find the comment to delete it. It's not that simple, but you’ll need to troubleshoot to resolve it.

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Dr. Atul G. - Learn N Grow Together
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J Siva
Tera Sage

Hi @asd22 

1. Go to sys_journal_field table. Type sys_journal_field.FILTER & ENTER. Then add the record  sys_id in the Element ID field and comments in the Element field & DELETE the record.

JSiva_0-1747310125353.png

 

2. Go to sys_audit table. Type sys_audit.FILTER & ENTER. Then add the record  sys_id in the Document Key field and comments in the Field Name & DELETE the record.

JSiva_1-1747310327858.png

3. Go to sys_history_set table. Type sys_history_set.FILTER & ENTER. Then add the record  sys_id in the ID field and  DELETE all the record(s).

JSiva_5-1747311406876.png

 

4. Now open & reload the form (Record).

 

Regards,
Siva