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Demand Knowledge Gaps for HR cases : How does data come into the table kb_task_knowledge_coverage

Vrushali11
Tera Contributor

‎04-11-2024 09:46 AM

Hello Expertise ,

I am exploring Demand Knowledge Gaps for HR cases and wondering how data is being pulled into table kb_task_knowledge_coverage.

And why running [Knowledge Curation]: Generate HR Case Clusters scheduled job deletes data form kb_task_knowledge_coverage table.

 

Need Your Guidance,

Thanks & Regards ,

Vrushali 

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