Dependent Choice Lists

MStritt · ‎07-21-2020

I have Field 2 dependent on Field 2.

Field 1:
A
B
C
D

Field 2:
Unknown
None
Empty
Populated

Can I have a choice on Field 2 show if any of the choices from Field 1 are selected? For example, I want Unknown to show if any of the choices are selected in Field 1. Or, I want Unknown to show if A, B or C is selected in Field 1. Or, is it only 1 for 1? Meaning, only 1 choice from Field 2 can show on only 1 choice from Field 1?

MrMuhammad · ‎07-21-2020

In that case you need to create 3 separate records for antivirus with each dependent value [inquiry, hardware and database]. See screenshot for reference.

NOTE - Make sure to use value as dependent value not Label.

Thanks & Regards,

Sharjeel

Regards,
Muhammad

View solution in original post

MStritt · ‎07-21-2020

Thanks. I'll play around with it.

Rock Huang · ‎01-30-2023

Hi Mr Muhammad,

continue to this thread, I have one more condition need to be added which is "incident type", each type has dedicated dependency between category and subcategory. how can we achieve that?

we implemented like this:

client script onload to remove options, add our configured options via g_form.addOption.

it works on UI16, but Agent workspace. I don't know the backed logic for "dependent value". Highly appreciated if any suggestion.

best regards,

Rock