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After Query Business Rule (sys_audit)

I'm trying to create a Business Rule that fires after query of sys_audit, when the new value field of the record contains a URL. For some reason though, the Business Rule never fires, even though I'm definitely meeting the conditions. Can anyone thin...

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Can we use update function multiple time in BR ?

Hello,I had a requirmeent where i written a customize code and used multiple updates for differnet tables whichis working fine but just want to know is this is a best practise ?function ba_renderTaskApprovalsMoot() {current.approval = 'cancelled';cur...

Pass variable to script include from reference qualifier

I have an advanced reference qualifier calling a script include and passing it current.javascript:new global.COMP_UserHelpers().showInactive(current);I am needing to pass a different variable to the script include. Is it possible to define and pass t...

robhaas by Tera Contributor
  • 8755 Views
  • 11 replies
  • 1 helpfuls

Percentage of change requests that caused incidents

I'm looking for the capability to see all change_requests and know what percentage caused incidents. I know I can snag caused_by from the incident table but that seems to being going the opposite way that I need.I was thinking that I would need to cr...

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Resolved! How do i add a form to a customer portal page?

I built the Application in Studio.I have created a customer portal index page:And am trying to link it to a form page. I have created the page but don't know how to add the form fields onto the page.I am trying to link it to something like this.Is th...

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Tony98 by Mega Expert
  • 4568 Views
  • 2 replies
  • 3 helpfuls

Resolved! How to get the report based on Assigned Date

Hello,I need to pull a report based the assigned date to any Assignment Group, we need a report where tickets are not updated since last 5 days these 5 days should be based on assigned date.Can anyone please help me out

Resolved! UI Action Condition not working

I have created one link on Story form using UI Action but i want that link to be visible when it matches below conditions :-1) Story state should not be "Complete" or "Cancelled".2) the assignee (the person to whom the story is assigned) should be a ...

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sending an email from within a script

Hi Gurus,I'm attempting to run a script that updates a table then sends an email after the update.The update of the table works fine, however the sending of the email does not.The lines in bold below do not appear to be working properly.   Can anyone...

drslry2 by Tera Contributor
  • 26102 Views
  • 19 replies
  • 16 helpfuls

Resolved! setting variables to read only once approved

Hi All, Need a little help why my onload script does not work. My concern is to be able to set the variables to read only after approval. Anyone can confirm about my 'if' statement? It doesn't work. function onLoad(){ //Type appropriate comment here,...

Ramel by Mega Guru
  • 5211 Views
  • 23 replies
  • 1 helpfuls

Resolved! Relate Survey to Record

Hi all!I'm facing an issue with a requirement I received: I need to create a way to manually send surveys from our projects (pm_project table). This is why I created a UI action with the following code:sendSurvey();function sendSurvey(){var strInstan...

guiguille by Giga Expert
  • 3494 Views
  • 3 replies
  • 2 helpfuls