Hello, I want to bring all the CI´s based on location. On the incident form if a user select a location then all CI´s need to be filtered by that specific location. I have created a script include and I am calling with a reference qualifier on the Co...
Hi, I've a custom table "Profile" that extends OOB task table. There is another custom table "Profile tasks" that extends "Profile" table. I've created "Profile tasks" to save the tasks created for the records in "Profile". I'm not sure how to set u...
SUMMARYThe CMDB Group Dashboards, based on CMDB Queries, are returning inaccurate measurements (100% and 0/0 counts). BACKGROUNDI identified two attributes as 'recommended' for applications (version and installed). I have established a CMDB Query i...
Hello, I have a custom table for a scoped roadside assistance app I am creating. On my service portal I created a simple list widget to link to all the open records. When I open a record from this list, nothing displays and the css is kind of odd. ...
I have a table A which has a reference field KO which is referencing to a extended table B which is an extended table of User (sys_user) table. I am trying to create a report on Table A with filter condition as KO = gs.gertUser() which is not retur...
Hi All, I have a field on my Table which is a integer field and is at the backend only. now My Req is I have to auto increment the number from 1 when a record is inserted and i was able to do that by usinf Before Insert BR. Now my challenge is I hav...
I created a catalog item that works fine in the standard GUI but fails in the portal. The fields, UI actions, and clients scripts all behave as expected but the screen freezes when I select Order Now or Add to Cart. I did manage to find an error: "co...
I have a requirement. whenever a user updates 'comments' for a ticket, and the ticket is assigned to 'A', only 'A' should receive the notification. If the ticket is not assigned to anyone, the entire assignment group 'g' should receive the notific...
Hello Everyone,I want a calculate the Due date of next 15 days which must exclude the holidays and weekends.I've been reviewing the Calculating Due Date Based on Requested Date to figure out how to display''Due Date' in date/time variable . I think...
Hello, I'd like to make this pop up box mandatory. What change needs to be made in the UI Page? <g:ui_form> <input id="clientData" name="clientData" value="${RP.getWindowProperties().get('clientData')}" type="hidden" /> <div class="row"> <div ...
Hi all, I need help with an error I am receiving. onChange script error: ReferenceError: 'g_list' is undefined function h_35f58dc2dbca2b4055e8750b8c9619c3(control, oldValue, newValue, isLoading) Here is my script: function onChange(control, oldVal...
Hello, I run a business in a large amount of data (12000) , i would like to stop the process of those BR , i used: /cancel_my_transaction.do and i got : All transactions have completed, nothing to cancel but i still see some BackgroundProgressJob in...
I put a script together in the script section of a record producer. I have it working partially but can't seem to figure out what I'm missing. I want my field(u_outage_start) to not be allowed to be in the future. If it is, I want it to pop a mess...
Any help? I am doing an outbound REST call through my MID Server to get user pictures. I can verify that I get a successful response until I add a saveResponseBodyAsAttachment statement to my script. With that statement I always get the following...
Our analysts process many tickets on a daily basis and have become fond of email templates to make communicating with customers easier. However, we have had many analysts ask if its possible to attach a custom signature to their email templates? They...
