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Difference between "Add to cart" and "Save as Draft"

LAXMI TODAKAR2
Tera Contributor

Hello,

Could you please let me know, what is difference between Add to cart and Save as Draft button?

When I checked from the portal  both serves same purpose.

 

Thank You!!

Laxmi

 

 

4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @LAXMI TODAKAR2 

 

Technically both can be different but logically, look same as per me.

Save as Draft might be a cooked item, which you just saved, whereas Add to cart is like you are going for a final. order. 

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Sid_Takali
Kilo Patron

Hi @LAXMI TODAKAR2 

Save as Draft lets a user save the Catalog Item to edit it later if they don't want to discard the form. To edit a Catalog Item saved as a draft, a user can find drafts on the Request page. 

 

Add to Cart Add a catalog item or order guide to the shopping cart to store at one place and checkout.

Sandeep Rajput
Tera Patron
Tera Patron

@LAXMI TODAKAR2 Save as Draft can be used in cases where the catalog item contains a lot of fields/variables and user would like to fill the form partially and use the draft later on to fill the remaining fields.

 

Add to cart basically adds the current catalog item into the cart. This item can be ordered together with other items later on.

Ehab Pilloor
Mega Sage

Hi @LAXMI TODAKAR2,

 

For Save as Draft, you can let requesters save a draft of a catalog item while requesting it on the portals such as Employee Center and Service Portal, and Now Mobile app. The requesters can access the saved drafts from the My Request widget in the Drafts tab on the portals and edit the drafts.

 

As for Add to Cart, add a catalog item or order guide to the shopping cart to store at one place and checkout.

It's a digital shopping trolley where you can put together different catalog items and check out at the same time.

You can refer these docs for more info:

https://docs.servicenow.com/bundle/xanadu-servicenow-platform/page/product/service-catalog-managemen...

 

https://docs.servicenow.com/bundle/xanadu-servicenow-platform/page/product/service-catalog-managemen...

 

If you found my response helpful, please mark it as Solution and Helpful.

 

Thanks and Regards,

Ehab