Difference between Task activity and Catalog Task activity in Workflows?

Shantharao
Kilo Sage

Hi All,

What is the Difference between Task activity and Catalog Task activity in Workflows?

where can we use the task activity and catalog task activity can any one give me the explanation with an example

Thank you

4 REPLIES 4

Uncle Rob
Kilo Patron

Catalog Task is the usual child task for a Request Item and has a special relationship with RITM variables.


The "Create Task" activity creates *ANY* kind of task, but does not inherit any of the variables of the RITM.


Abhishek Raj3
Tera Guru

Hi Burra,



Create Task workflow activity

The Create Task activity generates a record on any of the tables that extend Task [task].



If the Wait for completion check box is selected, the workflow context waits for a user action on the task, such as Complete or Incomplete, and then progresses based on the user action.


Note: If a workflow contains a Create Task activity that has executed on the current record, additional Create Task activities in the workflow or in subflows cannot create new task records. To create additional tasks in this situation, add a Run Script workflow activity activity that creates a task with a script.


Catalog Task workflow activity

The Catalog Task activity creates a service catalog task record.


A user must complete the catalog task. This activity is available only for workflows running on the Catalog Request Item [sc_req_item] table.



Catalog Task workflow activity


Create Task workflow activity



please go through these above links you would able to get the differences.



Thanks,


Abhishek


Please mark this response as correct and helpful via your post link (Difference between Task activity and Catalog Task activity in Workflows?   ) to help others with the same question.



Abhishek Raj3
Tera Guru

Hi Burra,



If your query is resolved.Please mark this response as correct and helpful via your post link (Difference between Task activity and Catalog Task activity in Workflows?   ) to help others with the same question.



Thanks,


Abhishek


Hi Abhisek,



for this post i did not find the Correct Answer link



Thank you.