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Disable attachments in Scheduled Reports

SnowJunior
Kilo Contributor
Hello Experts,
 
My requirement is to schedule reports so that recipients receive only the report link, without any attachments. I researched in various forums and learned that unchecking the “Include with report” option should prevent attachments from being sent. However, despite trying this, I am still receiving reports with attachments.
Could you please help me understand how I can disable attachments in my scheduled reports?
 
Regards,
Junior.
5 REPLIES 5

lauri457
Tera Sage

The attachment or the inline visualization is kind of the whole point of the scheduled report functionality. Use a scheduled job, flow etc to trigger notifications with links. 

 

What is the use case for scheduling emails to tell users to login and view a certain report at a certain time? 

Thanks for prompt response. I don't have access to Scheduled job as I'm not an admin.

Can you please advise what role/group i need to be part of to get this access? Also, with All -- Scheduled Reports can't we achieve my requirement?

 

Please advise.

Don't think you have any options as non-admin. The url to a report is static so you can use any method of automated emails outside of servicenow. You most likely have a microsoft 365 enterprise license that includes power automate for example

Ankur Bawiskar
Tera Patron

@SnowJunior 

Scheduled reports are meant to have the file so that users who receive can directly download and access and view the data.

You might have to handle this with customization

Instead train your users about OOTB feature and reduce technical debt.

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader