Disable Clickable link from list layout

Shraddha Agrawa · ‎10-28-2022

I have a table which has reference fields in it, when seen as list layout, these reference fields are showing up as clickable links and if we click on the link once, it will open the record (referenced record) in new tab .

I want to disable this feature(of having the link clickable from the list layout) for a this particular field so that user cannot click on it and open it in new tab.

PS: We have already ACLs in place to stop the user from editing the record from list layout (double clicking on the field shows up the user, grayed out)

Saurav11 · ‎10-28-2022

Hello,

You can do the below.

Go to the list layout of the configure-> list control

And then click on omit links:-

This will however omit links for all fields in the list for that table.

If you want to do it only for one field you can just click on configure-> list layout:-

and instead of having caller have caller.name which will make the name appear but it will not be clickable.

Please mark my answer as correct based on Impact.

View solution in original post

shraddha_agrawa · ‎11-01-2022

Yes... but i want to make the domain field as non clickable and the issue in this solution is that by the 2nd way, we will not be able to see the hierarchy of the domain in this.. that's why this way is not possible...

devservicenow k · ‎11-02-2022

Can we Hide the links in related list in csm workspace ?

Shraddha Agrawa · ‎10-28-2022

Need Scipt to apply "Omit links condition" for a particular set of roles and on a particular field/column of the table

devservicenow k · ‎11-02-2022

But this configuration is Not successful in Agent workspace and csm workspace . how to do for that?

Vinay Mishra3 · ‎10-28-2022

Hello @Shraddha Agrawa,

Go to list control and check the 'Omit Links' checkbox. (It will omit the links from all the reference fields but not from single). Below is the snapshot for reference.

Please mark correct/helpful if it helps you.

Regards,

Vinay