Hello, I have an interactive dashboard and would like to take user input in the dashboard and generate a report based on the user input.I tried with an interactive filter (Reference). I added all my conditions in the interactive filter references. I ...
Hi All, I have a JSOn Response in following format .... I am able to extract data for Scotland key but not for 'england-and-wales'.....is this because there is a hyphen in the key , if yes how to process it JSON- { "england-and-wales": { "d...
Dear, I have the current reference qualifier:javascript:"account="+current.variables.accountRF; Where accountRF is a sys_id. It's working very well (even a bit slow, but that's not the issue currently). I'd like to add a filter on this referenc...
Yeah... So I received this very weird requirement, and to my knowledge it can't be done in Service Portal on a Catalog item?The customer wants the viewable list of the lookup select box to be longer (more items viewable at a time when searching) and ...
Hi all, We have created a notification for adding a new user in jira but we want to add an OOB approval and rejection link in notification template so that Approver don't have to login in the servicenow to approve or reject the request. But I'm unabl...
Hi,I want to set/display custom view , I have given url in email script for sysapproval_approver form. When i click url in the email notification, it is directing to the default view, how can i make the user to redirect it to the custom view created ...
One of our customers have some customized filter activities called 'Email- autogenereated' on incident form. Also the filter activity ' Sent/Received Emails' is not available anymore. So i'm wondering has this is configured. I know filter activities ...
Is it possible to export custom html created in widget to pdf then download?
HelloI need help in writing a business rule code that will perform the function - If the first service selected on the 'some fields' field doesn't have an assignment group associated to it, the 'Assignment Group' field value should be cleared"for ot...
Hello All, Would like to have guidance/help from expert on the below requirement. Transform map process records row-wise but customer expectation is different as mentioned below, how can we achieve this?We are using a transform map to either create o...
Hello Community, I'm working on an enhancement that includes the following requirements: Create a new Catalog Item request in the Service PortalCatalog Item will include 2 variables: Current Desk Number, New Desk NumberWhen request is submitted, call...
Hi, we recently run a health scan and wanted to change DOM calls and the given recommendation is "" can someone help me on how we can achieve this without disturbing the ongoing fucntionality
Hey Developers, I want to Modify Popular Item Widget. Ex:- From past 1 year (A & B) items are used often & visible under Popular Items.I wanna know the period (1 year , 6 months, etc..). How does it gets calculated & visible under the Widget. I also...
Hi All,I am just curious to know more about LDAP Listener behavior. I have gone through the community doc: https://docs.servicenow.com/bundle/tokyo-platform-security/page/integrate/ldap/task/t_EnableAListener.html which says, whenever there is a chan...
Hello ALL,on incident form there is problem_id field there.i want to populate state of problem_id on incident form.for populate value I wrote one script in UI Action. function checkStateOfProblem() {var data = g_form.getReference('problem_id', doAler...
