We created our own application and wanted to create something similar to the UI Action "Create Problem" (or change, etc). After the button is pressed, a new record should be created and both should be linked to each other through the reference field....
I'm trying to create repeating section on the portal page. My idea is to duplicate the current page and modify it by making some variable sets repeat multiple times.
I need to be able to retrieve attachments that have been deleted. This function is to keep a record of attachments that were added and then deleted or attachments that were deleted by someone other that the person attaching the document. Does it se...
Hello, Does anyone know the exact purpose of 'I18N: Internationalization Translation helper' plugin? What would happen by activating it and where it can help in? I couldn't find much information in docs. Thank you
Does anyone have/had experience with automating a scheduled excel spreadsheet with data. Temporarily we are looking to get printer CI data loaded into our CMDB from a vendor who will periodically email us updates regarding what printers have been a...
Hi All, I am using Dynamic Filter Option which calls script include. The script include has gs.log() statement which doesn't show up in system logs. What could be the issue? Both Dynamic Filter and Script include are in Global application. Thanks,Aja...
Just a quick one ... if I have a wait for event condition, how to I specify the event correctly? I mean the event might happen often, but I'm locking for one matching a specifig sys_id (for example). Lets say I have the change request sys_id and like...
Hi Experts,I have two annotations on a form and I'm trying to show/hide only ONE of them based on a particular answer. I've tried adding an id to my annotation and then using the UI Policy script conditions to show/hide the annotation, but it's not...
Hi All, I have a requirement for scheduled jobs to run on the on a certain day on certain months, for example - Run on 1st of March, June, September and December. Is there a conditional script to achieve this and to miss out weekends? Many thanks, A...
Hello,I have a country variable in a request item which is automatically filled thanks to the country of the location (location which is another variable in the same request item).When location is filled, country is automatically filled.This works th...
I have noticed in my instance, major incidents don't get auto close. They are suppose to be manually closed by Major incident manager. Just wanted to understand why is it so ? If I write a scheduled job to auto close major incident, will it have any ...
I'm currently building a custom angular app inside a UI Page in a Service-Now instance that will be used for non-licensed users. I want to have a metrics table that collects data from the app via a REST call.The challenge I have is I want to restrict...
Management is requesting an alert to the user when they are clicking on a content item that a user can click on to warn them they are leaving the service portal. This is to prevent confusion on where this item may be tracked. This item is a submiss...
Hi experts, In REST message, I can choose basic auth and OAuth as credential way. In IntegrationHub, there are many other credentials like API Key credential. I am just wonder if I can use API Key credential in REST message, if I cannot use it on UI,...
A while back, I had an issue with a complex workflow that would occassionally get "stuck" (the old thread can be seen here: https://community.servicenow.com/community?id=community_question&sys_id=86c85396dbbbab044819fb2439961965). In a nutshell, we h...
