Resolved! how to avoid the space while made field invisible through client script?
Hi, In my on change client script based on condition another variable should be invisible but it leave the space. How to avoid this?. please help me resolve this
Forum Posts
Resolved! Things required to access a script include in one scoped app from another scoped app?
I'm trying to access a private script include in one store app from another store app.Is setting the script include "Accessible from" field to "All application scopes" is enough? Do i need also create a cross-scope access record. Are both needed or e...
Resolved! How to accept minimum length and maximum length of a string from the user
How to accept minimum length and maximum length of a string from the userI have written a OnChange Catalog client script for the same. This script works fine if I want to accept length 10, In this I also want to accept it if length is 4. I want it to...
Embed Reports (graph, chart, list) with report attachment in a Notification Email via email script
Hello,We have below requirement where checking way to implement solutionEnd of day, system should send email to all users (dynamic "TO" recipients and dynamic "cc" users) with whom tickets are pending. This email body must show report (bar graph/pie...
SSO Test Connection - Logout Results Error
Hi Team. I upgraded my instance's MultiSSO plugin to MultiSSOv2 by following the steps on this page: Upgrade instructions for the New York and later Multi-SSO plugin - Support and Troubleshooting (servicenow.com). All went well until I ran the IDP ...
Resolved! UI Action not working on click
So I have created a UI Action, the idea is when a button is clicked on an asset form a modal window will appear with only the required fields via a particular view I have created, however when I click the button nothing at all happens, not even an en...
Preventing un-authenticated user from viewing sys_attachment images with URL.
The following property is suppose to restrict unauthenticated users from accessing images in the sys_attachments table but if you have the url to the sys_id with the iix entension anyone can still view such an image which is a hole our security team ...
getDisplayValue()
Hi All, I have written below script for incident creation through inbound integration. And I am using "getDisplayValue()" to insert the actual Display name from source instance. But it is not working. Please correct me if I am wrong with this approac...
Resolved! How to create a link in a workflow notification
Hi , I am trying to create a link in a workflow notification, for this I have tried the below email script in Workflow notification but it did not work.<mail_script>var gr = new GlideRecord('u_request_item');gr.addQuery('sys_id',current.u_document_id...
Resolved! How to set "Cases assigned to me" notification onto the CSM Portal header menu like Approval?
Just like OOTB "Approval" header menu on the Portal, I would like to set a menu that shows Cases assigned to me with number.Could someone please advise me on how to create the header menu and what kind of script required? Best Regards,Aki
How to get record sys id in email script
Hello experts!I can't get record sys id to be embedded in the approval notification using email script. Scenario:1. I have a requirement to send approval from sn_grc_metric_definition table. I created workflow for this to trigger the approval and not...
Resolved! Hide referenced popup in new Service Portal in Helsinki
Hi,Does anyone know, how to disable the Referenced Icon / Magnifying glass in the new Service Portal (Helsinki) on a Record Producer. The popup should stay available globaly, only for some purposes, f.e. on some Record Producers the popup of Referenc...
Setting up Create, Read, Write and Delete ACL's
I've created a table called "Dream" I created a user role called Dream user to with the following ACL's: Create, Read, Write and Delete. I need the user to be able to create, delete and edit their own record but be able to read others. I created the ...
How to use multi row variable set with Flow designer
Hello, I have to use MRVS in a catalog item and in the flow I have to create new RITMs with the data from the MRVS. The flow designer doesn't recognise the MRVS and I have no idea how to get the data. Anyone can help me with it? Thanks
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