Hi All,I have email id helpdesc@abc.com whenever user sends email to the given email id its should received in ServiceNow and it should create ticket. As per my analysis i have to create pop3 account for this requirement. I have only email id with m...
Hi, I have a requirement that to change the color of the the message that displayed under a variable in a catalog item. I have attached picture for the reference. How do I change the background color of the message?
Hello, I have a task to add/remove choices from sub_unit_1 variable based on choices from business_unit_1 variable. Business_unit_1 is a reference to table "u_business_unit", label '"name", and sub_unit_1 is lookup selectbox ( also reference to table...
I tried to import the data into CMDB, when importing from excel below error occured. Can any one help me understand this error when importing from excel into CMDB.
So, I am creating project and project tasks using a template. There I want to select the date of the project task to few days ahead of the project start date. The date field option is a simple calendar selection. How can I make it dynamic like set th...
Hi Experts,When I open 'My profile' i get the present login time i have logged in as 'last time logged in'. What if I need the time stamp when I logged in last time.Any idea pleaseThanks
Good day, folks. So far, all my development has been done in my personal instance. But now that the development is 75% done, it's time to transfer the app to my company's instance. Does anyone know how I can export it after I finish the development a...
Hi,My requirement is translate the service portal in French and Russia which I have done but I am facing some issue.The language picker widget is showing all languages along with French and Russia.But I want to restrict the languages in language pi...
1. I wanted to set value for reference field 'abc' through a fix script.2. I have a reference field 'xyz' in my table that is inherited from another table .. So wanted to set value for that reference field also through the fix script. var requestedGR...
Once the request is submited and approval will get trigger , if the approver is on not approved for 2 days then i need to auto approve the request and it will trigger the next level approval once it is auto approved .
We have several requested approvals that were not answered for several weeks. When trying to resend the email, for the approvers to approve via email, I've noticed that the originating event is empty. I believe this is because the events are being au...
I have a date/time field. Need to restrict it from selecting less than 24 hours. For ex : today is 17th June 9:10:00 and users should not be allowed to select less than 16th June 9:10:00i.e if a use selects 16th June 9:09:00 --> It should throw an ...
hiI want to delete empty records from user table. How to achieve this by using script?
Hi All, we have created a business to update the activity of incident whenever there is an update on incident task. whenever work notes and additional comments of incident task gets updated, we are copying the respective work notes and additional com...
Hi, I have added a script below to add Work Notes to RITMs. var comment = 'Please follow the instructions on Connect: https://community.servicenow.com'; var req = new GlideRecord('sc_req_item'); req.addQuery('sys_id', ritmSysId); req.query(); w...
