I have a weird behavior on my DEVELOPER Fuji instance.According the Domain Separation Setup - ServiceNow Wiki, I should be able to easily add a "domain contains another domain". (and it worked for me on Eureka instances if my memories are correct).St...
Dear all, I am relatively new with web services, I am currently automating a process(Create O365 Account) with Automation Anywhere. I need to integrate Servicenow with Automation Anywhere using a REST API. Do you have any tutorial/experience with it?...
We would like for one of our catalog items on our Portal to include a table as below which can be filled in with free-text and also choice lists (where it says choose an item, it would drop down). I wouldn't even know where to start with this, as fa...
Hi, How can I override the max length on short_description field on dmn_demand table? I would like to restrict the length of short_description on demand table at 60 characters. The max_length is set as 160 in dictionary and I don't want to set it to ...
Good morning all, I have two things that I am trying to solve for:1. I am trying to set one of my catalog variable to a max length of 9. I've done this for other variables but it seems for some reason that it is not holding the max_le...
Sorry for the wordy question... I am querying a table with GlideRecord. The table has a reference column to the configuration item table. I only want to return records where the configured item in that column is a certain type. (a table that exten...
Hi SNC,With the help of Gurpreet Singh and Darshak AdhikarlaI have recently managed to meet a couple of requirements I had:1. Add a Keyword Search Box to the "Data Table From Instance Definition" widget.2. When I make 2 sequential searches using the ...
Hi, We have "Next action Date and Time" field on Incident form. When a user adds date and time in this field and updates the Incident, the value should automatically get captured in Work Notes. How we can achieve this? Regards, Shoheb Shaikh
Hi All, I have a question regarding the attribute in the Catalog Item. We have the "Hide on Service Portal" attribute in the catalog item table which we realize that it is set as "false" for all of the catalog item. We believe that this might be du...
Hello all, We have a couple of catalog items that use the date variable type and we want to restrict the user's from selecting a date in the past. Is this possible? Also, we have Start Date and End Date on one our catalog items, does anyone know if i...
Can I tell Server name like 'http://dev78936.service-now.com:80' to my customer? System Diagnostics -> Stats
Hi, Is there an easy way to access the current user object and quickly get the first name, last name, full name, email? Does gs.getUser suppose to work on virtual agent? Thank you!
Hi, How can i create a browser alert in ServiceNow? I want to create something similar to the below image when an incident is assigned to anyone.
Hi All, I am looking to start using the my requests v2 widget so we can view multiple tasks type in a single table on the portal. We have multiple portals in place, one is for internal users and the others are for our external customers. Due to this...
This community has been great and I have been able to figure out the following script to create a new user in an inbound action: var newUser = new GlideRecord('sys_user');newUser.initialize(); newUser.user_name = email.body.ss_email;newUser.first_nam...