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Resolved! On- deman Scheduled jobs

hi all, can you suggest 1) Where and how On-demand scheduled jobs are used? 2) The various means by which we can call On-demand scheduled jobs. 3) Can we make business rules run through scheduled jobs? Answer with brief explanation and use cases/ exa...

rm3 by Giga Contributor
  • 2251 Views
  • 3 replies
  • 2 helpfuls

Flow Designer tables

Our team is taking a deeper dive into Flow Designer vs. Workflow Editor and have two general questions regarding tables.  When working with Workflow Editor, there's a table called "wf_context" that ties a workflow version to the related record: Does...

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yundlu316 by Kilo Guru
  • 2553 Views
  • 1 replies
  • 0 helpfuls

Resolved! Transfer attachment from one to another instance

Hi, We had incidents in instance A. We imported them as a custom task record ( CTA0001, for ex) into instance B. I imported all fields via xls import. But I could not find a way to import attachments since the sys id of the records in both instance i...

mdash by Giga Guru
  • 13276 Views
  • 5 replies
  • 1 helpfuls

How to link to a specific category on service portal

Hey all, Instead of linking to all catalogs when clicking on 'Request Something', I want to link directly to a specific catalog. Currently I have an icon link which links to all catalogs. I am creating 3 link buttons below this icon link, and I want ...

Resolved! Pad length to ensure 5 values

Looking for the best way to pad the source value to ensure that the target value is 5 digits, I attempted using the script below:   var location = source.u_location; for(i = location.length;i < 4;i ++){ location = '0' + location; return location;...

mdjoseph12 by Giga Contributor
  • 4021 Views
  • 9 replies
  • 1 helpfuls

Change background color of read only field

I know that this is one of those types of things that aren't a big deal, and honestly I can deal without it, but it's driving me crazy not to be able to do this the way that I expect. I've read a lot of posts here in the community, and on the interne...

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Marcel H_ by Tera Guru
  • 7918 Views
  • 5 replies
  • 1 helpfuls

Resolved! Make all form fields read-only

Hi All,I have one requirement as below,Based on my workflow stage i need to make all fields readonly in one shot. But it should not make readonly on sys_created_on,sys_created_by,sys_updated_on and sys_updated_ by.I have used the below code. But its ...

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malaisamyj by Tera Contributor
  • 11913 Views
  • 5 replies
  • 6 helpfuls

Resolved! Filter condition - Changes to

Really simple answer i expect! We have instances where a users email domain will change.  I want a business rule to fire when the email address changes to a specific domain and when it fires, it sets certain fields. Using the filter conditions with a...

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matt_a by Kilo Guru
  • 3998 Views
  • 6 replies
  • 1 helpfuls

Resolved! Steps to Integrate two ServiceNow instances using REST?

G'day all, I'm trying to integrate two SN instances such that as soon as an Incident record is created in instance 1 it should also replicate in instance 2. For instance, if  I've created an Incident INC0001 in instance 1 then it should also be visib...

Rahul J by Mega Expert
  • 10434 Views
  • 10 replies
  • 4 helpfuls

Resolved! Need some help with a record producer script

Hey SNC,I need some help with a record producer script. My case is the following - I have a record producer which is on the cmdb_ci table. I am asking a few questions:1. what action you want to take (options here are a):new , b):remove asa): new - it...

mitzaka by Mega Guru
  • 6667 Views
  • 4 replies
  • 0 helpfuls