Hi guys, I am trying to record the data that a user enters in Catalogue Item variables (short_description and description) and put that into the request (as well as the requested item). I can get it into the item - that works, but getting it into th...
Hi, Taking description field in Incident table as an example. I have set the Max length of description field to 4000 characters. But when i update this field through a script( i am not sure if the same happens when i update manually), i can even upda...
I am trying to create a custom ACL script so users with the "specifc_group_manager" role have read only access to incident records where the caller has the "specific_group" role. However, we do not want the user with the "specifc_group_manager" role ...
The Resource management plugin has a functionality to add events to your calendar. This event page writes records to the resource_event table. The form contains a Schedule Date Range Selector formatter with the schedule_date_range.xml macroIssue 1. I...
I have a use case in UI action if the fields are empty we need to abort the action and display mandatory message ,, we already has UI policies for making mandatory for those fields , but when i click on UI action it is ignoring the mandatory conditi...
I brief description of what I'm doing, I'm automating creating incidents in ServiceNow using API. I have tested with POSTMAN first and it works fine. Now after I wrote my code, I try to POST data to the same url , I got no respond from the server. w...
I have a custom table that contains items related to various types of supplies. It's a simple table containing fields for item category, item, description, quantity, etc. I have a catalog item with a multi row variable set (mrvs). The variable set m...
Hello Guys, I have a form, In this form I got 2 drop downs [ 'Department','Gender' ] *Values in Department [ 'IT', 'FIN', 'COMM' ] & values in Gender [ 'M','F','T' ] #what i want to do here is, >>> When i select "IT" value from Department, Gender dro...
Is there a way to create a List widget for multiple tables? I need 1 widget that shows both incidents and requests for the current logged in user.
Hi everyone, We have one UI script which hides the 'attachment' icon in the email template of Incident form. The attachment icon and UI script written to hide it are shown below. Is there any way to hide that attachment icon from RITM and sc_task tab...
Hello guys, I'm new to servicenow, and I read the doc but I got lost. not what I used to. Here my requirement is I need to create a new incident with the Java code. and updated/close it while creating incident I want to assign it to a user/group of u...
Can Anyone plz tell me about Assert Type in ATF with example ?Plz Explain me
The request fields are not displaying for the "Request Fields" portal widget. Through logging and testing, I am getting a blank/empty array for the $sp.getVariablesArray() Portal API call. I have read through all of the documentation and there is not...
Hi all I have a tas table and a project table, the task table has a parent reference field to parent projects. i want to display the child tass under the parent project, similar to what is shown below can anyone help?
Clear error message (gs.addErrorMessage();) after 5 seconds in business rule. How can I do that. I've used gs.sleep(); but it didn't worked for me. It is pausing the entire script.