hi all, can you suggest 1) Where and how On-demand scheduled jobs are used? 2) The various means by which we can call On-demand scheduled jobs. 3) Can we make business rules run through scheduled jobs? Answer with brief explanation and use cases/ exa...
Our team is taking a deeper dive into Flow Designer vs. Workflow Editor and have two general questions regarding tables. When working with Workflow Editor, there's a table called "wf_context" that ties a workflow version to the related record: Does...
Hi, We had incidents in instance A. We imported them as a custom task record ( CTA0001, for ex) into instance B. I imported all fields via xls import. But I could not find a way to import attachments since the sys id of the records in both instance i...
Hey all, Instead of linking to all catalogs when clicking on 'Request Something', I want to link directly to a specific catalog. Currently I have an icon link which links to all catalogs. I am creating 3 link buttons below this icon link, and I want ...
Looking for the best way to pad the source value to ensure that the target value is 5 digits, I attempted using the script below: var location = source.u_location; for(i = location.length;i < 4;i ++){ location = '0' + location; return location;...
I know that this is one of those types of things that aren't a big deal, and honestly I can deal without it, but it's driving me crazy not to be able to do this the way that I expect. I've read a lot of posts here in the community, and on the interne...
Is there any functionality in scheduled reports that allows you to send multiple reports in one e-mail, but also in one document, rather than say 20 separate pdf files attached to the email. This would be either in a dashboard format or simply page a...
I have been asked to create a report showing all Assignment Groups that a task has been assigned to. For example: SCTASK0010001 is initially assigned to "Group A", then is assigned to "Group B", then assigned back to "Group A". I need to show all th...
Hi All,I have one requirement as below,Based on my workflow stage i need to make all fields readonly in one shot. But it should not make readonly on sys_created_on,sys_created_by,sys_updated_on and sys_updated_ by.I have used the below code. But its ...
Really simple answer i expect! We have instances where a users email domain will change. I want a business rule to fire when the email address changes to a specific domain and when it fires, it sets certain fields. Using the filter conditions with a...
Change the labels "true" and "false" to the text required(Eg. "SLA Met" and "SLA Not Met")
Hi there, I have cloned the OOB SC Catalog Item Deprecated widget and using it to show a record producers in portal. So far its working fine. But the "Add Attachments" section of the widget is not working. Whenever I am trying to attach any files the...
G'day all, I'm trying to integrate two SN instances such that as soon as an Incident record is created in instance 1 it should also replicate in instance 2. For instance, if I've created an Incident INC0001 in instance 1 then it should also be visib...
Hey SNC,I need some help with a record producer script. My case is the following - I have a record producer which is on the cmdb_ci table. I am asking a few questions:1. what action you want to take (options here are a):new , b):remove asa): new - it...
Running on London Patch 4 Hot Fix 2.Created a new inbound action to create a request ticket based on specific criteria.It has been set as the lowest order inbound action and the "stop processing" check box has been selected.There are no other inbound...
