Disable Coster Center and Company updating to match Assigned To on alm_hardware table

[Alex Mikesell]

We have a requirement where the business wants to disable the updating of Company and Cost Center for an asset and it's CI when the Assigned to field is updated. I've found the OOTB BR causing the update 'AssetAndCISynchronizer' but not seeing a clear way to omit those particular fields from updating nor does it seem likely to be intended to be edited. Is there a recommended best practice for this scenario? I've scripted another BR that can just revert the field value back on save to the previous value but looking for a "prettier" solution.

[Kieran Anson]

Assuming this is where the CI is being updated, would you want to retain the different values on the CI? Or is this a hard no and that any updates to cost center and company effectively need to be done on the asset record only and sync back (i.e allow someone in the future to update the assigned to on alm_asset)?

[Alex Mikesell]

We would want the values to match so the sync between the two still has value, just not to be overwritten by the cost center on the user profile for whoever get's assigned to as that asset oftentimes belongs to another studio's cost center and was only supplied to them due to proximity. Example, remote hire in Poland belong's to India's location cost center but was supplied a machine from another studio/department in Poland.

[Kieran Anson · Accepted solution]

Could you just modify the client script 'Set Loc/CC/Dep/Com from assigned to' which is what changes the cost center value on change of the assigned to user? That way, it's an active decision for someone to change the cost center?

[Alex Mikesell]

Most definitely, did not catch this in the debugger as running but thank you!