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‎10-28-2024 08:50 AM
We have a requirement where the business wants to disable the updating of Company and Cost Center for an asset and it's CI when the Assigned to field is updated. I've found the OOTB BR causing the update 'AssetAndCISynchronizer' but not seeing a clear way to omit those particular fields from updating nor does it seem likely to be intended to be edited. Is there a recommended best practice for this scenario? I've scripted another BR that can just revert the field value back on save to the previous value but looking for a "prettier" solution.
Solved! Go to Solution.
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‎10-29-2024 08:24 AM
Could you just modify the client script 'Set Loc/CC/Dep/Com from assigned to' which is what changes the cost center value on change of the assigned to user? That way, it's an active decision for someone to change the cost center?
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‎11-26-2024 07:18 PM - edited ‎11-26-2024 07:19 PM
Thank you so much! That's a really simple solution that I also missed. I needed to lock the company field down. Much appreciated!
