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Disable Create Change on walkup interaction

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Darlene York
Tera Contributor

‎08-16-2024 04:43 AM

Good morning,

 

I have a requirement to remove the the ability to create a change from a walkup interaction.  I found a ui action "Create Standard Change" on the interaction table.  I deactivated it but that didnt remove the option to submit a change.  Can someone tell me how t remove this?

 

Thank you

DarleneYork_0-1723808526957.png

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎08-16-2024 04:48 AM

Hi @Darlene York 

 

Check this post:

 

https://www.servicenow.com/community/developer-forum/how-to-remove-a-ui-action-on-service-operations...

 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Dr Atul G- LNG
Tera Patron
Tera Patron

‎08-16-2024 04:48 AM

Hi @Darlene York 

 

Check this post:

 

https://www.servicenow.com/community/developer-forum/how-to-remove-a-ui-action-on-service-operations...

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Darlene York
Tera Contributor
In response to Dr Atul G- LNG

‎08-16-2024 06:06 AM

Atul,

Thank you very much.  I will check it out right now.

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Darlene York
Tera Contributor
In response to Dr Atul G- LNG

‎08-16-2024 06:17 AM

Thank you.  That worked.  I appreciate your help!  Have a nice day.