Disable multifactor authentication for test user accounts

[Inactive_Us1370]

• We have a venxxxxx instance that we wish to use for the purpose of testing our Scoped Store application.
• The instance has 2FA enabled by default.
• We want Admins only to have to use 2FA.
• We would like to disable the requirement for 2FA for our test user accounts.

I've found this article which states that you can turn off 2FA for individual users if you have access to the [sys_user] table.

https://docs.servicenow.com/bundle/orlando-platform-administration/page/integrate/authentication/task/t_DisableMultifactorAuthUserTbl.html

The user acocunt I am using has the admin role but I do not see the "Enable Multifactor Authentication" column that the article refers to.

Any help would be much appreciated.

Thanks

Andy

[KS18]

Thank you for your answer.

I know there is this setting.
What I want to know is if I have the role included in this setting but can prevent authentication in my personal settings.

[Andy Smith2]

Hi Kieran - many apologies - I "lost" this question and have only just reviewed the list of all questions that I've raised - and spotted that I hadn't thanked you for your reply. I know it was a long time ago so I must have appeared ungrateful - it was more a case of incompetence on my part as I dipped in and out of the community over many months. Hope it's not too late to say a simple "thanks".

Cheers

Andy 

[Kieran Anson]

Happy to help Andy, appreciate you taking the time to share your gratitude 

[Sravani36]

Hi Kieran,

can you help me with the below question facing similar kind of issue.

https://community.servicenow.com/community?id=community_question&sys_id=85fee254dbad1914904fa9fb13961929

[Saurav]

@Kieran Anson @Ankur Bawiskar 

I would like to enable MFA only for my "Admin" account for the instance and no other users.

Is that possibility.