Disable/Remove info icon for a variable in variable editor

SM16 · ‎04-20-2024

Hi Friends,

Is there a way to remove the info icon for a specific variable in a variable editor?

Astik Thombare · ‎04-20-2024

I don't think there is any attribute to hide reference icon for variables which we have for native view fields .However , I have found one KB article please check if it is helpful -

KB Article - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0958089

Community Thread - https://www.servicenow.com/community/developer-forum/how-can-i-remove-information-icon-from-a-refere...

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Thanks,

Astik

View solution in original post

Community Alums · ‎04-20-2024

Hi @SM16 ,

I tried your problem in my PDI and it works for me

You can refer below steps

Navigate to System Definition > Dictionary
Filter the list to find the reference field of which you want to disable the information icon
Open the record (eg. Caller)
Add this line to the Attributes: ref_decoration_disabled=true
Save/Update the record

Here's the KB article

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0714705

Please mark my answer correct and helpful if this works for you

Thanks and Regards

Sarthak

-O- · ‎04-20-2024

That's all nice, but the solution is needed for a variable, not a field.