Disabling ServiceNow user if Active Directory user is disabled

juriggs
Kilo Expert

We would like to disable a ServiceNow account during the LDAP sync if the Active Directory user is disabled. Is this possible?

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

check below script and it should help:

https://docs.servicenow.com/bundle/geneva-servicenow-platform/page/integrate/ldap/task/t_SetDisabled...

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

check below script and it should help:

https://docs.servicenow.com/bundle/geneva-servicenow-platform/page/integrate/ldap/task/t_SetDisabled...

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Dilip Puligilla
Giga Guru

Hi, juriggs,

 

In LDAP, All the deactivate user should have moved to different OU.

 

Create a new OU Definition and create a transform Map,

 

For all deactivate users there is property u_useraccountcontrol is enabled.

 

Utilize this property in transform map and deactivate the user.

 

Please let me know if you have any questions 

 

Thanks

Dilip