How do I determine an application's product?

KarrieD
Kilo Explorer

9 hours ago

I am starting with a new team and was told I would be working with the IRM (Integrated Risk Management) team.

 

So I googled it and landed on the IRM Product page.

More googling took me to this documentation page. I am going to assume that the "Risk Management" application is the same as "Integrated Risk Management".

 

If this is all the information you were provided, how would you figure out which ServiceNow Application "contains" the IRM Product?

 

Is there a better/more concrete way to determine which Product I would select from this Product Directory documetation page instead of having to google & cross my fingers?

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lauri457
Giga Sage

2 hours ago

IRM is under GRC in docs so maybe GRC is the product name you are looking for. I'm pretty sure it was stated at some point that GRC as a name will be faded away. GRC is not a top level category in the capability map but IRM and TPRM are which I think supports that statement.

 

However not sure why you need the product name? I'm hope your team will introduce you to the capabilities you need to learn. I'm not familiar with GRC but I can imagine there are many SKUs anyway so your mileage will vary

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