Hi All, We have below setup of variable mapping and then the value of these variables mapping done on RITM and Catalog task under below tables : item_option_new : RITM and Form Variable mapping (Original variable record) sc_item_option_mtom : This ...
Closure Code:If the request was rejected, the closure code must be set to "Request Rejected". on the resolution notes, it should show as "user name" on "system" has been rejected by "name" of the person who rejected the request
Hi Every body,I am not get answer after ,Could any one help out what is error.function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; } //Type appropriate comment here, and begin script bel...
Hi Community , Whenever a user submits an HR case, an informational message should appear at the top of the portal page with a case link. This message should say 'Thank you. Your request [Link to Case] has been created, and we are working on it. You ...
I'm unable to get emails in the logs from third-party domains. For testing, I put Outlook in the email properties, and I was receiving the emails. However, when I put another domain like 'developers.com' in the email properties, I wasn't receiving em...
When we clone we have a scheduled Flow that we need to disable in our subprod instances. I was thinking of just using a script but I don't see a method for it. I thought about just marking Active=false in the sys_hub_flow table but was not sure if t...
I have an ask to automate the cascading closure of related records when a RITM is manually closed.I would usually rather do this through a Flow but given my org's specific circumstance the easiest way I've determined the broadly implement this is via...
Hello! Someone could explain me how to use Scripted Availability Method in Appointment Booking Configuration for Walk-up Application? I didn't find any documentation about how and why to use it
Hello, Across many catalog items we use variable set with several variables in it. I am creating now a catalog item that does not use all of those variables so I am looking for the ways of hiding it. What is the best solution?
I imagine this will probably be easy for anyone versed in Regex. I just know very little about it. I am trying to create a new entry in the "Question Regular Expressions" table, so I can use it in my Catalog Variable validation (in the "Validation R...
This is a Re-post to the Developer forum from Admin... in case I should have posted here instead...https://www.servicenow.com/community/sysadmin-forum/list-of-suggested-exclude-tables-and-preserve-data-for-cloning/m-p/2355880#M383-------------Hi all...
Hi all developers,I working on a new integration with 3rd party application. The authentication is done via Okta where I get the token. The token is valid for 1 h. I created a custom action with REST step in Flow Designer. This action is getting a l...
We recently noticed that ServiceNow was discovering some SQL server's we have and sometime early February stopped. We looked into it and we can see that ServiceNow still recognizes the sqlservr.exe in running processes but for some reason the servers...
First, Thanks to all the wonderful users who share their knowledge on this forum: I have created Reports (Reports > View/Run). I create them initially as simple Record Lists. Then I convert them to Bar Charts.I want to toggle back and forth between...
Currently, when I Close a Case by clicking on the Close Case button, I'm redirected to the previous place I accessed that Case from. For example, if I'm in Case list view and click on a Case from there, it opens the Case. When I close it, I'm returne...