Forum Posts
My PDI Instance is not waking up rather than ServiceNow is creating new instance but i want my previ
My PDI Instance is not waking up rather than ServiceNow is creating new instance when i am clicking on Start build , please help me to get my previous PDI restore , it has lot of information for me.
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Knowledge Portal - article content not displaying
Hi, In our custom Service Portal the links to our knowledge articles appear to have broken. We have simple list widgets on various pages displaying relevant knowledge articles and they are configured to link to the kb_article_view page When click on ...
Update RITM AND SCTASK Notes Log
Email correspondence is not documented in RITM or SCTASKs (note, when user responds via the email it is documented in RITM and not corresponding SCTASKs)Expected Result: Email correspondence is documented in RITM or SCTASKs Requirement:Go to RITMGo t...
OCM(Organization Change Management)
I'm familiar with OCM (Organizational Change Management), but could someone provide further clarification on its specifics? Additionally, I'm curious about the involvement of a ServiceNow Developer in OCM. Does the client need to hire additional reso...
Resolved! Need to Set Time for scheduled job based on time_zone in cmn_location table.
How to get time based on the display value of timezone field in cmn_location table. I am running one schedule job periodically and set time zone based on IST with below code. But i want to set timezone based on Timezone field in cmn_location table. C...
Resolved! I want to create a button on Incident Form.
I want to create a button on Incident Form and wanted to know which type of script I need to use while creating a button. And Why? Please help me to know this information. Thank you in advance,Mukul
Exporting user record
Hello, I have successfully created a "Web service access only" user in our Developer instance and now I am planning to move this user from Dev to QA using the export XML and import XML method. My query is regarding the user's password during this mig...
Invoice APP
Hi SN Legion,I'm reaching out here to seek some assistance. I'm currently working on a project and am relatively new to the platform. I'm developing an application for creating invoices. As part of this project, I'm building everything from scratch, ...
Custom Catalog client script
Requirement: reset the field value of reference variable 'resource_name' if any one of the variable above got changed in catalog item. is there any way to write custom catalog client script to avoid writing multiple onChange() client script?
I am adding one parent group in the assignment group any impact another application
Hello everyone, I need some information regarding our instance. We have several resolver groups, and our task is to add one parent group to all of them. To achieve this, I created a special group where I added all the resolver groups' parent fields. ...
how to hide a field from incident form in SOW
How to hide a field from a form in SOW
How to make sure that every person on the assignment group receives email notifications?
I have a flow that sends an email to the assignment group when a new record is created in a custom table that inherits from the incident table.The email is only sent to a couple of users in the group and not all the users. Could someone please tell w...
