We would like to match multiple records, each registered at the exact same date and time, and summarize the values in the description. （ideal）record 1-1 + record 2-1 = new record 3-1 (description 1-1+2-1)record 1-2 + record 2-2 = new record 3-2 (desc...
Hi All,Instance is auto upgraded utah to washignston dc, but mid server version still showing utah and mid server is down, so anyone please help me to fix this issue.Please find the below snapshot.Thanks,
Hello folks!I have a record producer with the field “Start date and End date”, which is validated by the following Catalog client script: function onSubmit() { if (g_scratchpad.areDatesValid) { return true; } g_scratchpad.action...
Hello,I'm new to ServiceNow.I am wondering about when to use an e-mail action in a workflow and when to raise an event in a workflow so that the event can be handled in e-mail notification.Which method is efficient and when?Kind regards,Chetan.
Hi guys, I need to override two functions in script include which is 'This item is read-only based on its protection policy' how can I resolve it?
Hi Team,We need to share incident comments via using API we have developed this API by using REST API explorer incident table API. So, we able to fetch the response but customer wants only latest(updated) comment. Could you please help on this, how t...
Hi, In Service Operations Workspace, when handling an incident, I want to change a text in the Compose section of an incident. I wonder how I can change this label "Comments" to something else. From activating I18N Debugging, I cant see that the fiel...
Can you please provide us the what are the new features, major enhancements for Utah to Washington DC for ITIL/End user role perspectives. Thanks,Asish
When we searching any thing in the service portal the location permission popup came, I need to deactivate it. I made some changes in the system property 'glide.service_portal.disable_location_tracker' previously it is true so I made it false, Still ...
Hi All,I have a requirement for the script execution in the flow action. We have created a Custom table with a field type as "Script". Now, If any script is written in that field. I need to run that script in the flow action. How can I achieve this? ...
Hello All,I have a requirement to change the header menu color items in Employee Center portal. I am trying to change the code in CSS part of Employee Center Header widget but still not get expected result.I want my texts to display in black color. C...
After Washington Upgrade, In dev we faced an error. When Searching for a KB article number from the Searchbar at the top right the following error message sometimes shows: "Internal Server Error (500): Table 'u_cmdb_ci_db_informix_instance' does not ...
I would like to convert the file attached to the RITM to Base 64.I want a code that can be tested in Background Script.
I have created a field in RITM. Whatever the value I have given in the that field it has to auto populate in SCTASK. Where as the filed in SCTASK preset in varibles section and it is a multi line variable set. In the add button we are having the file...
Hi Team, We have created a custom page as a landing page with page parameters and made that as a landing page, but when we are using the direct URL link it is showing as page not found, and when we are using the page link directly then it is working ...
