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'Discuss' button is showing only for few modules in a single scoped application

SAS21
Tera Guru

Discuss' button is showing only for few modules in a single scoped application and also if i initiate the discussion for one particular incident, not seeing the button for other incidents ?  Is it status specific ?

No customizations are done

Appreciate the Help!

 

 

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @SAS21 

 

As per my knowledge it is not status specific. Try cache.do and clear browser history.

 

Also is this issue with limited users?

 

esle Log a HI case.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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