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Display Knowledge article number instead of article sys_id

Jyoti Tripathi
Giga Guru

We have a widget called Knowledge Related Articles, on clicking of articles in related article widget it shows article sys_id in url
please help how to add knowledge number to the knowledge article URL instead of sys_id

in our instance it shows like below:

https://instance.service-now.com/pt?id=kb_article_view&sys_kb_id=4aa5722197f34910894df307f053af04

but we want it be like-  https://instance.service-now.com/pt?id=kb_article_view&sysparm_article=KB0500549

@Ankur Bawiskar 

3 REPLIES 3

Mark Manders
Mega Patron

https://www.servicenow.com/community/csm-forum/how-to-add-knowledge-number-in-the-article-url/td-p/3...

 


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

@Mark Manders , yes i have checked this post, but i am not able to get where the changes in required in KB Article Content

Jyoti Tripathi
Giga Guru

@Ankur Bawiskar : could you please help?