Display Resolve Time Incident field not as seconds in report

[MeigonS]

Hello! I made a Data visualization in Platform Analytics and it is displaying the resolve time as seconds even if I set the format to Days/Hours/Minutes. Is there a way to show the Resolve time field not as a value of seconds in a Data Visualization? 

Thanks!

[Bert_c1]

Hi,

There is a specific forum for Performance Analytics.  For example, see this post:

https://www.servicenow.com/community/performance-analytics-forum/report-showing-average-duration-met...

You will need to provide more details on how your Data Visualization is defined, and the source of the data. 

[MeigonS]

Thank you!

[MeigonS · Accepted solution]

I was able to use the "Duration" field and get it to display in Hours/Minutes/Seconds.

https://www.servicenow.com/community/itom-forum/resolve-time-in-days-and-hours-format-for-report/m-p...