display service catalog based on region specific by using user criteria

[kaushalya1]

How To display service catalog based on region specific by using user criteria

[Mihir Mohanta]

How you are differentiated users by region ?

Is it though location field defined in users record or Company field defined in users record ?

Thanks,

Mihir

[kaushalya1]

Hi,

Created new field called "Region" in User table, so based on this value i need SR to display to users

[Mihir Mohanta]

1.Create a user criteria and write script inside it like :

var urer = new GlideRecord('sys_user');

  urer.get(gs.getUserID());

  if(urer.fieldNameofRegion == "" ){                                   // add appropriate condition here

  return = true;

  }

else{

  return = true;

  }

2.Add that user criteria to the required catalog item (In the maintain item table).

Thanks,

Mihir

[kaushalya1]

Hi

Tried below script, its not working, even in logs i can see this script is not executing

var user = new GlideRecord('sys_user');

  user.get(gs.getUserID());

                                                                                                                                          //   gs.log("user" + user);

  if(user.u_region == "2e9b7ebe4fa59240c5e604818110c72b")                 ----------added sysid for region field value

  {                                

                                                                                                                            //gs.log("region123" + user.u_region);

return = true;

  }

else{

  return = true;

  }