display service catalog based on region specific by using user criteria

[kaushalya1]

How To display service catalog based on region specific by using user criteria

[Mihir Mohanta]

Have you added this user criteria in the catalog item record of maintain item table ?

Thanks,

Mihir

[kaushalya1]

yes i have addded

[Mihir Mohanta]

Can you share the screenshot of user criteria form and maintain item form where you have attached this user criteria

Thanks,

Mihir

[Mihir Mohanta]

Hi answer variable will not work here.Just copy and paste below script and let me know if it works.

var user = new GlideRecord('sys_user');

  user.get(gs.getUserID());

                                                                                                                                          //   gs.log("user" + user);

  if(user.u_region == "2e9b7ebe4fa59240c5e604818110c72b")                 ----------added sysid for region field value

  {                              

                                                                                                                            //gs.log("region123" + user.u_region);

return   true;

  }

else{

  return   false;

  }

Thanks,

Mihir

[Mihir Mohanta · Accepted solution]

Keep it inside a function.

getRegion();

function getRegion(){

var user = new GlideRecord('sys_user');

  user.get(gs.getUserID());

                                                                                                                                          //   gs.log("user" + user);

  if(user.u_region == "2e9b7ebe4fa59240c5e604818110c72b")              

  {                            

                                                                                                                            //gs.log("region123" + user.u_region);

return true;

  }

else{

  return false;

  }

}

Thanks,

Mihir