Display 'true' not working on lookup for reference fields

[sd2097]

Hi all,

There's a strange issue I am facing currently. There is a custom table in the scoped application, and inside that, there is a custom field for which the display value = true. Even after this, when we lookup for that table through a reference field in another custom table, it is just showing the sys_id field.

I have added field attributes, and with that even the 'search' functionality is working. But, when we lookup to all the records, it is only showing the sys_ids.

What can be the possible reasons for this not working?

Thanks

[Robert H]

Hello @sd2097 ,

What is the field type? And is it a Calculated field by any chance, or a Function field? What are the attributes that you added?

Could you please provide a screen shot that shows the issue?

Regards,

Robert

[sd2097]

Hi Robert,

Thanks for your reply.

These are the attributes I added in the reference field.

And yes, this is not a calculated field by any chance.

[Robert H]

Hello @sd2097 ,

Thanks. Please open a record in the custom table. Does it show the value of your Display field in the header?

Questions left unanswered:

What is the field type?

Could you please provide a screen shot that shows the issue?

Regards,

Robert

[Rajesh Chopade1]

HI @sd2097 

There might be many reasons for the issue, you can check bellow: 

Ensure only one field in the custom table has display=true.
Confirm the field is a String or Name field with valid data.

Check for reference_display or other attributes in the reference field’s dictionary that might override the display field.

Confirm that the user has read access to the display field.

Check the lookup list view and ensure the display field is included.

Clear the instance cache and retest.

I hope my answer helps you to resolve your issue, if yes please mark my answer helpful and correct.

thank you

Rajesh