Displaying a https address on the Description field of a SCTASK

KatheCorbett
Tera Contributor

In Flow Designer I have a Description field on a Task that when the task is generated, the whole description is not displaying.

Is there a trick to displaying a https address in the Description Field on a Task? It doesn't need to be a hyperlink, just the verbiage.

 

Here is my task in Flow Designer:

KatheCorbett_0-1736973092733.png

And here is how it displays when the task is generated to the Assignment Group:

KatheCorbett_1-1736973245611.png

 

 

8 REPLIES 8

Juhi Poddar
Kilo Patron

Hello @KatheCorbett 

Try adding this in description:

[code]<span>BOE Admins Review Request - <a href="https://confluence.mutualofomaha.com/confluence/
pages/viewpage.action?pageld=53810546"  target="_blank">https://confluence.mutualofomaha.com/confluence/
pages/viewpage.action?pageld=53810546 </a> </span>[/code]

This will display the complete URL and also add hyperlink to it.

Hope this helps!

 

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Thank You
Juhi Poddar

@Juhi Poddar 

Can you please share your results if this actually works?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Apologies for the misunderstanding earlier. Hyperlinks won't work in the Description field since it is a string type. However, they do work in Work Notes.

Thank you, @Ankur Bawiskar , for pointing this out! I've added a screenshot below to demonstrate how to set the Description field using Flow and the resulting output.

JuhiPoddar_0-1737004105433.png

Result:

JuhiPoddar_1-1737004152130.png

Hope this helps!

 

Thank You
Juhi Poddar

@Juhi Poddar  Thank you for your reply!

I did the same as your screenshot and am not getting the same results.

KatheCorbett_0-1737032578084.png

 

Result:

KatheCorbett_1-1737032589412.png

I also added this to the Work Notes to see what would happen and the verbiage is still getting cut off.

KatheCorbett_2-1737032643237.png

 

I don't need this to be a hyperlink, I just need the verbiage to show up.  

This is fairly new to me so I'm sure I'm not doing something correctly.  I appreciate your help.