Displaying a https address on the Description field of a SCTASK
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01-15-2025 12:34 PM
In Flow Designer I have a Description field on a Task that when the task is generated, the whole description is not displaying.
Is there a trick to displaying a https address in the Description Field on a Task? It doesn't need to be a hyperlink, just the verbiage.
Here is my task in Flow Designer:
And here is how it displays when the task is generated to the Assignment Group:
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01-15-2025 03:32 PM
Hello @KatheCorbett
Try adding this in description:
[code]<span>BOE Admins Review Request - <a href="https://confluence.mutualofomaha.com/confluence/
pages/viewpage.action?pageld=53810546" target="_blank">https://confluence.mutualofomaha.com/confluence/
pages/viewpage.action?pageld=53810546 </a> </span>[/code]
This will display the complete URL and also add hyperlink to it.
Hope this helps!
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Thank You
Juhi Poddar
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01-15-2025 07:35 PM
Can you please share your results if this actually works?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-15-2025 09:11 PM
Apologies for the misunderstanding earlier. Hyperlinks won't work in the Description field since it is a string type. However, they do work in Work Notes.
Thank you, @Ankur Bawiskar , for pointing this out! I've added a screenshot below to demonstrate how to set the Description field using Flow and the resulting output.
Result:
Hope this helps!
Thank You
Juhi Poddar
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01-16-2025 05:05 AM
@Juhi Poddar Thank you for your reply!
I did the same as your screenshot and am not getting the same results.
Result:
I also added this to the Work Notes to see what would happen and the verbiage is still getting cut off.
I don't need this to be a hyperlink, I just need the verbiage to show up.
This is fairly new to me so I'm sure I'm not doing something correctly. I appreciate your help.