Displaying List of records and open for editing on same Portal page

[Hussain H]

Hi,

I am new to SNOW platform and need some help with the forms widget. My requirement is that on a single page I want to display a list of tickets/applications on the left side. When any of the ticket is clicked it should open up the record for Editing on the same page with a particular View. (Screen attached)

Currently I am using Iframe to achieve this but it shows the header again and from discussions on community I felt Iframe is not a good idea.

Can anyone pls guide me on how to either hide the header in the Iframe or suggest a better option to open the record for editing from Portal?

Thanks,

Hussain

[Gosia Urbanska · Accepted solution]

connect your widget list to "form" page

Or you can:

1)create a new page/use what you have on image,

2) add Form widget to the page and 

3) connect a new/existing page to your list widget and

4) configure widget instance option  

[ggg]

I am using the incident table for this example:

I created a page with simple list and form widget and selected form in link to this page.

when i click on incident it opens in another page and NOT in the right hand widget.

am i missing  a step?>

[Hussain H]

Hi,

Thanks for the response. I have added the Simple List and Form widget in a Page. When the page loads initially, the Form Widget shows "Record not found". Even when an item from the list is clicked, the Record not found panel doesn't go away. It only goes away when the full page is reloaded.

Also another issue is I am not able to see the comments and approval_history which have already been added on the item.

Screens attached.

Appreciate your help.

[Hussain H]

Update:

For the first issue where it shows "Record not found", the issue is fixed when I set the "Link to this page" on the Simple List to the page itself.

Pending issue is how to display the already added comments and approval_history on the form.

Thanks,

Hussain