.docm is not an authorized file extension message setup.

[KumariP]

Hi,

I have a requirement to modify error message "<file extension> is not an authorized file extension " that comes up on top when any non-supported file type is uploaded through Service Portal. Please help me to locate that message configuration.

I have checked Messages table, UI pages, Widget scripts, Business rules, script includes, client script, UI Action as well but can't find any such message configured.

[Maik Skoddow]

OOTB there is no related entry in the sys_ui_message table. Only when having more languages installed you will see the key {0} is not an authorized file extension which is also acting as the message. So to overwrite that text, you have to insert a record with the key {0} is not an authorized file extension and a modified text accordingly.

[KumariP]

Hi Maik,

Thank you for your response.

When you say multiple languages installed that means multiple language records should be Active=True in sys_language table?  

[mbhawnani]

Hello @KumariP 

I have the same requirement, were you able to find a solution to it?

I shall highly appreciate, any insights to be able to find & change this message text in ServiceNow instance.

Thanks in advance!