Domain Separation

[ABC6]

Hello Team,
I did Make an OOB table to domain separated as per Story requirement and added domain field in the table and removed the Assignment group and company field ,still record is getting created in global domain instead of creating in users domain,Please help me to get this issue resolved as i am new to this domain forum, how it actually works

[Dr Atul G- LNG]

Hi @ABC6 

I think it is not the right way to move any OOTB table to domain separated, as the table has references from other table and causing issue.

[ABC6]

As its a Notify_message table, i am not sure if its reference to any other table,

[Ademir Amaral1 · Accepted solution]

Hi @ABC6 

When you create a domain-separated table in ServiceNow, the records in that table are automatically associated with the domain of the user who created them. However, there are a few things to keep in mind to ensure that domain separation is working correctly:

1. Make sure that the domain field is set correctly on the record. When a user creates a record in a domain-separated table, the domain field should be automatically set to the user's domain. You can check the value of the domain field on the record to ensure that it is set correctly.
2. Make sure that the user has the correct domain permissions. In order to create records in a domain-separated table, the user must have the appropriate domain permissions. You can check the user's domain permissions by going to the user record and looking at the 'Domain' related list.
3. Make sure that the table is properly configured for domain separation. When you create a domain-separated table, you need to configure it to ensure that it is properly separated by domain. This includes setting the 'Domain' field to be a domain-separation field, and configuring ACLs to control access to the table.

If you have checked these things and are still having issues with records being created in the global domain instead of the user's domain, there may be an issue with your domain separation configuration.

https://developer.servicenow.com/dev.do#!/learn/learning-plans/utah/servicenow_application_developer...