Drop Down menu that display the option a short description of it

[AngelP83]

Hello,

I am very new to SNOW, and I am learning a lot of things very fast.  I am on a project to add a short description in a dropdown menu.  I am able to create the dropdown menu, but I need something like the following (a brief description of what it is).  At this point, I am adding the option from a List Collector, but is it a better way?

Thank you all

If I click for example a dropdown Menu that says: Countries

IT will display:

• PERU - Located in south America
• ENGLAND - Located in Europe

And when I select one, it will just display the name of the country

Or like this:

[jaheerhattiwale]

@AngelP83 If you want to select more than one options then go with "List collector". If you want only one option should be selected then go with reference field.

And for showing the short description in the drop down option you need to add the variable attributes. Please check below link and check ref_ac_columns

https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/product/service-catalog-managem...

Please mark as correct answer if this solves your issue.

[Pavankumar_1]

Hi @AngelP83 ,

You can use the Annotation tab on a variable and use Show Help and Help tag and Hep text or Instructions  to display information or description of field.

If you want to add the short description for the field you can client script show field message which is below of a field.

function onLoad() {
    //Type appropriate comment here, and begin script below
    g_form.showFieldMsg('bu', 'Please add BU Name');
}

 Result:

[reshmapatil · Accepted solution]

Hi @AngelP83 ,

1. Create 'Country' variable of reference type (if want to use core countries)

2. Create 'Cities' variable of reference type (if want to use cmn_location) or selectbox type.

3. Create a 'Description' variable

4. Script Include:

5. Catalog Client Script to populate Description

6. Final Result on Request form:

7. If you don't want to have separate 'Description' variable you can show location.name in 'Cities' variable itself.

Add name in ref_ac_columns

Regards,

Reshma

**Please mark my answer correct or helpful based on the impact**