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‎02-26-2025 05:08 AM
Hello everyone,
I wanted to add the Dynamic Greeting Topic to my VA but I can't find it in VA Designer.
I installed "ITSM Virtual Agent Conversations" and I'm using the Xanadu version.
Can someone tell me whre is the topic ? Do I need to install more module ?
Solved! Go to Solution.
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‎03-11-2025 03:27 AM
With the help of a colleague we solved the problem. We exported the topic from a PDI that had everything right (the topic was avalaible after we installed ITSM plugin), then imported it into our dev instance.
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‎03-11-2025 03:27 AM
With the help of a colleague we solved the problem. We exported the topic from a PDI that had everything right (the topic was avalaible after we installed ITSM plugin), then imported it into our dev instance.