Dynamic Translation for record producer in HRSD

[AnjaliAnjal]

Dynamic translation for HRSD services form
As global employee accessing HRSD Services,
I want the form content to be dynamically translated into my prefered language, so that I can understand and complete HR-related tasks without language barriers.
Run translations using machine translator for HRSD Services form. Machine translation should be available in 4 language
French Canadian,German,simplied chinese and spanish.
How can we implement in servicenow instances we have 40+ record producers.

Could you please provide the solution for the same 

[Dr Atul - LNG · Accepted solution]

Hi @AnjaliAnjal 

We are working with our client on this, so here’s what you need to do:

• Get the licensed translator provided and configure it in the system.

• Install the language-specific plugins as required.

• Open the KB articles to get them translated so that when users search, the results work correctly.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0963935#:~:text=Go%20to%20'Tr....

https://www.servicenow.com/docs/bundle/zurich-platform-administration/page/administer/dynamic-transl...

[Dr Atul - LNG · Accepted solution]

Hi @AnjaliAnjal 

We are working with our client on this, so here’s what you need to do:

• Get the licensed translator provided and configure it in the system.

• Install the language-specific plugins as required.

• Open the KB articles to get them translated so that when users search, the results work correctly.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0963935#:~:text=Go%20to%20'Tr....

https://www.servicenow.com/docs/bundle/zurich-platform-administration/page/administer/dynamic-transl...

[Ankur Bawiskar · Accepted solution]

@AnjaliAnjal 

So basically you want to translate record producer, it's variables etc.

You can achieve this using ServiceNow Localization Framework.

Check below

Translation of Service Catalog items 

If my response helped please mark it correct and close the thread so that it benefits future readers.