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‎08-20-2020 12:51 PM
Is is possible to dynamically change the description field text under the "What it will contain" TAB in a catalog item [or a variables Annotation fields (help_text or HTML instructions)]? Similar to using a Notification Email Script inside the Notification message field.
i.e. like for Something broken description "Enter a description of your issue below. IF THIS IS AN EMERGENCY, please call 800-555-555X and enter your employee number ${script:employee_number} when prompted"
In this case based on logged in user.
Thanks, Ken
Solved! Go to Solution.

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‎08-20-2020 05:48 PM
Hi Ken,
This isn't possible on these fields, it's explicitly strict for security. However you do have a few options:
- Info message on load that displays a comment through a glideajax call to retrieve the information.
- Field message (on load of the form or change of a field) that displays text below a variable field.
- An alert popup that appears that the user has to actively dismiss before proceeding.
All of the above would require a glideajax call in order to retrieve the information from the server (i.e the current users employee number).

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‎08-20-2020 05:48 PM
Hi Ken,
This isn't possible on these fields, it's explicitly strict for security. However you do have a few options:
- Info message on load that displays a comment through a glideajax call to retrieve the information.
- Field message (on load of the form or change of a field) that displays text below a variable field.
- An alert popup that appears that the user has to actively dismiss before proceeding.
All of the above would require a glideajax call in order to retrieve the information from the server (i.e the current users employee number).