email notification add fields.
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‎11-20-2023 12:24 AM
Hi all
Change request form fields Planning start date& end date, justification, implementation plan, risk and impact analysis, backout plan how to add in email notification. please help friends.
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‎11-20-2023 02:10 AM
Hi @Vibha19
In the same manner. if you see in right side, fields are there. Just click on desired field and it will be added in email body.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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‎11-20-2023 01:33 AM
Hi @Vibha19 ,
You can create new notification from notification module and table change_request table and in what it will contain tab expand on fields and add necessary field to body.
Please mark it as helpful and solution proposed if it serves your purpose.
Thanks,
Anand
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‎11-20-2023 02:02 AM
Thank you