email notification for impersonate users

[sanjay42]

Hi,

I need when admin check with impersonate user while select anyone user then email send to that impersonate user.. with message like one of admin(name) accessed your account with admin access...

i am searched in community for this i got

How to Enable Email Notification on Impersonation Event

but in this article configured u_impersonation table but in my instance i don't   have that table..

Thanks

Sanjay

[sanjay42]

thanks for reply,

please give me any sample code..

[Mrudula6 · Accepted solution]

Hi Sanjay,

You can create a new notification for the same using OOB events called "impersonation.start" and "impersonation.end"

Name : Impersonate User

Table : User {The event impersonation.start is registered to this table}

Send When : Event is fired

Event Name : impersonation.end

Users : admin //you can keep any user you want to send

Send to event creator : checked

Subject : Account was impersonated.

Message HTML :

<mail_script>
var gr = new GlideRecord('sys_user');
var abc = event.parm2;
gs.log(abc,"mru");
gr.addQuery('user_name',abc);
gr.query();
if(gr.next())
{
template.print("Hi "+gr.first_name+",");
email.addAddress('cc',gr.email);
}
</mail_script>

Your account was impersonated using ${event.parm1} account.

[gokulraj]

Hi Mrudula Manjrekar

Table : User {The event impersonation.start is registered to this table}

The above table is a sys_user table or anything else???

[Mrudula6]

sys_user

[Community Alums]

Can we trigger an impersonation start event when a particular group user is impersonated?