The CreatorCon Call for Content is officially open! Get started here.

Email notification for Watchlist

Cupcake
Mega Guru

I have an email notification that I created for when someone is added to the Watch list.

The intent is to send the notification to the user when they are added to the Watch list. The notification works perfectly - the condition is set to fire when the Watch list changes; however, I am wondering is there a way (script or something) that can be done to only send the notification to the person that was added to the watchlist.

Thank you,

Karen

1 ACCEPTED SOLUTION

Abhinay Erra
Giga Sage

Karen,



  Create a new event on the table you want it to fire. Then create a business rule and log that event from the business rule as shown below. Change your email notification to be triggered when an event is fired and select the event. In "Who will receive" tab check the event parameter 1 contains recipient as shown below.


1) create a new event by going to "Event Registry" module


find_real_file.png



2) Create a new before business rule


when: before insert and update


conditions:watch_list changes


Script:


var array= new ArrayUtil();


  var currArr=current.watch_list.split(',');


  var prevArr=previous.watch_list.split(',');


  if(array.diff(currArr, prevArr).length>0){


  gs.eventQueue('watchlist_add', current,array.diff(currArr, prevArr).toString());


  }


Note: copy this script inside the onBefore function( from Fuji onwards). Before Fuji create a new function and copy this script inside that function and call the function


BR1.PNG


3) Change your existing email notification as shown below


find_real_file.png


find_real_file.png




Thanks,


Abhinay


Please mark Helpful, Like, or Correct depending on the impact of the response


View solution in original post

27 REPLIES 27

That is not good. Is this on your personal developer instance, I can look into it


Change your business rule to after insert and update. It should be not be a before. Sorry I have mentioned it as a before in my solution. Change it to after and see if it is working. If not, if you can provide your instance URL and credentials, I can look into it.


Did it resolve your issue?


As pradeep said uncheck the send to event creator   as shown in the snapshot in my previous comment and your good to go.



Thanks,


Abhinay




Please mark Helpful, Like, or Correct depending on the impact of the response


You all are the very best and very efficient with responding.



All is well now.



Thanks,


Karen