Email notification on project task

[Sowmya20]

I have Activated this OOTB Project Task notification but notification not triggering while project task state changes or assigned to changes. Is there anything need to configure.

Kindly help

[Ankur Bawiskar]

@Sowmya20 

is the notification condition getting satisfied?

is the recipient set correctly?

what debugging have you done so far?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Sowmya20]

Hi @Ankur Bawiskar 

Activated the below OOTB notification. Condition and recipient set are properly. 

Have checked the email property email sent is enabled. Changed the value in project task for test the notification but it not triggering checked in email logs.

Regards,

Sowmya

[Ankur Bawiskar]

@Sowmya20 

emails should come in email logs at least.

are you sure assigned to user is active, not locked out and has notification preference enabled?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Sowmya20]

Hi Ankur,

Yes Assigned to user is active and Notification Preference is enabled.