Email notifications

[Jo_o Luis]

How do I get the recipient_groups on the HTML message of the email?

[Dipen Wadhwana · Accepted solution]

Hi @Jo_o Luis ,

Write a mail script and you can use the below script to print recipient_groups.

template.print(email_action.recipient_groups.getDisplayValue());

 Please mark my answer helpful if it helped you.

Thanks

[Mohan Mallapu · Accepted solution]

@Jo_o Luis 
We can get it by using email script.
Email script :

template.print(email_action.recipient_groups.getDisplayValue());  // print the group names.

in Email Content: 
${mail_script:emailScriptName}

Please mark my answer as correct based on Impact.

[Jo_o Luis]

I´m trying to get the 'recipient_groups' value on the message html as you can see on the screenshots

[Sandeep Rajput · Accepted solution]

@Jo_o Luis Instead of mapping the variable using Message HTML, you need to use a mail script to fetch the name of group.

Here is the link to mail script documentation https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/script/server-scripting/concept/c_...

Inside the email script you can user the following code.

template.print('Dear '+email_action.recipient_groups.getDisplayValue());

Hope this helps.

[Mohan Mallapu · Accepted solution]

@Jo_o Luis 
We can get it by using email script.
Email script :

template.print(email_action.recipient_groups.getDisplayValue());  // print the group names.

in Email Content: 
${mail_script:emailScriptName}

Please mark my answer as correct based on Impact.

[Mohan Mallapu]

@Jo_o Luis  

Hope i have answered your question , If yes, Please mark my answer as correct and close this tread.

Thank you