Email notifications.

saini · ‎01-27-2023

In the email notification, I have this text in the body 'Order task Number: ${number} on order line number: ${order_line_item} is on hold and needs to be retriggered.'

how can I make this task number hyperlink and when clicked it should go to that particular task?

Thanks

Prasad Dhumal · ‎01-27-2023

Method 1:

In your case, text should be:

Order task Number: ${URI_REF}

Method 2:

Not in email body, configure email script with name as "test_script".

(Never hardcode the instance name, use glide.servlet.uri

var URL= '<a href="' + gs.getProperty('glide.servlet.uri') + '/now/'+ current.getTableName() + '/' + current.sys_id + '">' + current.number + '</a>';
template.print(URL+ "<br />");

and in notification body, call that email script like this:

${mail_script:test_script}

View solution in original post

saini · ‎01-27-2023

Hi, I added like this